By Allison Martin on March 20, 2015
Are you a frequent patron of rental car companies? If so, you may be well aware of their shrewd practices that can leave you in the hole if you fail to be a responsible shopper.
And what about all of the hidden or surprise fees that come with the territory?
When I made my first rental car reservation, I was stunned at how low the rate was. Unfortunately, I quickly learned that things aren’t always what they appear to be when I picked up my ride for the weekend.
The initial figure was just an illusion. I wish someone had warned me beforehand.
Here are a few common rental car “gotchas” to watch out for:
1. Penalties and extra fees
This is usually where the trapping begins. You walk into the rental car company, hand them your reservation, and drive away with exactly what you reserved at the quoted price, correct?
Well, not if you are offered a more luxurious ride, need to extend the rental for a day or bring the car back early, plan to use a debit card, or alter the return destination.
These are just a few of the scenarios in which your wallet can take a hit. To avoid these fees:
- Decline the upgrade unless it is being offered as a courtesy to you.
- Do not extend the rental car reservation unless it is an emergency. And if you must, be aware that the rate for the extra day will more than likely increase.
- Avoid returning the rental car to a location that differs from where you retrieved it. Doing so may result in the assessment of a penalty.
- Search for a rental car company that accepts cash or does not require a deposit for debit card transactions. If your attempts are unsuccessful, brace yourself for a $200 to $500 hold on your account and endless amounts of paperwork.
- Refrain from smoking inside the vehicle. If you fail to heed my warning, you will pay a cleaning fee.
2. Airport rentals
Convenience definitely comes at a premium rate when you rent a vehicle from an airport location. Some airport locations have extended hours, making it easier to hop off a plane and go about your merry way without having to worry about unloading a wad of cash to pay for a taxi. However, the cost of these added perks is passed along to the consumer in the form of higher rates.
If at all possible, catch a taxi or take public transportation to an alternative location to avoid airport surcharges. It may require a bit of planning ahead, but it could prove worthwhile. And if you must rent at the airport, make your reservation online beforehand to secure the best rate.
The friendly sales representative at the counter may encourage you not to worry about gas because the rental agency can always fill the car up for you if you’re short on time. But you may want to think again, because the agency’s rate per gallon is typically a lot more expensive than you’ll pay at a gas station.
Also, say “no thanks” to the toll pass, GPS system, satellite radio, roadside protection, car seat or any other service that they offer to make your trip more “comfortable.” If you don’t say no, you will pay.
According to the Insurance Information Institute, most rental car companies offer the following coverage options:
- Loss-damage waiver ($9 to $19 per day).
- Liability coverage ($7 to $14 per day).
- Personal accident coverage ($3 per day).
- Personal effects coverage ($1 to $2 per day).
But it’s possible you don’t need any of these options. Before you rent a car, call your car insurance company and your credit card company to see what kinds of coverage they already provide for rental cars, and under which circumstances it applies.
5. Mileage limitations
Looking to save a few bucks on your rental car reservation? A limited mileage arrangement may do the trick, but could also be disastrous if you fail to plan properly. You will be charged a flat fee only if you don’t exceed a specified number of miles in a single day or for the duration of your rental.
But if your plans change, brace yourself for the additional fees. Also, inquire about territorial restrictions, as your contract may allow only in-state travel.
Even if you are in a hurry, do not leave the premises until the sales representative has performed a thorough interior and exterior inspection of the vehicle. Failure to do so can result in that scratch on the bumper or coffee stain in the rear passenger seat becoming your problem.
Cover yourself by taking photos during the inspection.
7. Underage drivers
Are you under the age of 25? Don’t get too thrilled about the prices you see online, because you may be paying almost double that amount.
Before I reached the “golden age” in the rental car world, I attempted to rent a car to travel to an out-of-town event so I could preserve my car’s mileage. The amount on the contract was equivalent to a car payment on a used vehicle.